How you update your payment information depends on where you originally subscribed. Follow the instructions below based on your subscription type.
Step 1: Identify Where You Subscribed
Dovly subscriptions are created in one of the following ways:
Apple App Store
Google Play Store
Directly through Dovly
Payment updates must be completed through the same platform used to subscribe.
If You Subscribed Through the Mobile App
Apple App Store (iOS)
If you subscribed through the Apple App Store, payment updates must be completed through Apple.
Open Settings on your iPhone or iPad
Tap your Apple ID at the top
Select Payment & Shipping
Update your payment method
Changes made in Apple will automatically apply to your Dovly subscription.
Google Play Store (Android)
If you subscribed through Google Play, payment updates must be completed through Google.
Open the Google Play Store app
Tap your profile icon
Select Payments & subscriptions → Payment methods
Update your billing information
Updates made in Google Play will sync with your Dovly subscription.
If You Subscribed Directly Through Dovly
If your subscription was created directly through Dovly, you can update your payment method through the Dovly app or website.
Update Payment Information in the Dovly App
Open the Dovly app
Tap the profile icon in the top-left corner
Select Manage Plan
Under the Membership tab, select Change in the Payment Info section
Enter your updated card details and billing address
Note: The Manage Plan page may take a few moments to load.
Update Payment Information on the Dovly Website
Log in to your account at https://www.dovly.com
Select My Account from the menu
Open the Membership tab
Click Change under Payment Info
Enter your updated card details and billing address
Important Notes
Updating your payment method does not change your subscription plan
Payment updates do not retroactively fix declined or missed payments
If a payment fails, updating your payment method helps prevent future interruptions
For information about missed or late payments and how they may impact your credit, see
Does Dovly Report Late or Missed Subscription Payments to Credit Bureaus?
Need more help?
If you have any further questions, please don't hesitate to reach out to our support team. You can email us directly at support@dovly.com or submit a request here!